The Real Wolves Of Wall Street… Sir Tim Berners-Lee & The Nightmare Scenario

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Sir Tim Berners-Lee, the architect of the world wide web, has come out with a nightmare scenario about AI running companies that eat everyone else for lunch, thus becoming the new masters of the universe.

Speaking at the Innovate Finance Global Summit, Berners-Lee laid out a number of scenarios, such as “When AI starts to make decisions such as who gets a mortgage . . . . Or which companies to acquire and when AI starts creating its own companies, creating holding companies, generating new versions of itself to run these companies.”

The scenario is a simple one to understand and project: take a bunch of artificial intelligence that are already programmed in all the important areas of business management, and watch them self-improve beyond human intelligence. It’s like Terminator meets The Wolf of Wall Street.

Berners-Lee continues, “So you have survival of the fittest going on between these AI companies until you reach the point where you wonder if it becomes possible to understand how to ensure they are being fair, and how do you describe to a computer what that means anyway?”

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To me, ensuring fairness is the least of our worries in such a scenario. What will humans be doing in these companies run by hyper-intelligent AI? Cleaning toilets? Well, there’ll be a bot for that. Making and serving coffee? Well, there’ll be bots for that. Running numbers, setting goals, creating spread sheets or project management deadlines? Nope.

It’s like Terminator meets The Wolf of Wall Street.

In such a world humans will indeed be on some kind of universal income. This is the post-human age: the age of human obsolescence in what we call these days ‘work’. Will work look different? Maybe. But the issue will be human potential and human self-worth. We can always try to ‘chip up’ but AI will advance faster than humans.

As humans we are created for work, we are created to be productive. You don’t have to look too far and wide to see the high rates of depression associated with unemployment. The nightmare scenario is not what will happen when robots start buying up businesses and cleaning the human race’s clock, but what will happen to millions of humans when they are on unemployment insurance.

Nevertheless, Berners-Lee is right on track with his scenario planning. Some people and companies are seeing the writing on the wall and making new plans and creating new businesses for the future. If you’re not doing this already, you might be too late. If you think this is all sci-fi dog-chow and not taking this seriously, you need to rethink your position. This is real. It’s happening, and we have very smart prescient people sounding alarm bells. Will we listen and innovate to new solutions, or fold our arms and go out with a whimper?

What The Light Phone, iWatch, and Jacques Ellul Have In Common

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I remember when I first read Jacques Ellul’s The Technological Society–I was deeply disturbed by his conclusion that the world of technology (technique, as he called it) would run amok, that humanity could never return to pre-technological civilization, that technology would simply run its course and overtake humanity. Quite a predicament by a philosopher who wrote the book in the 1960s!

I haven’t thought about that book for a number of years, but it came to me today when I read an article in MIT Tech Review about the Light Phone: a simple phone that tells time and makes and receives phone calls–simple as that. To me, this is a wonderfully simple solution, but the writer of the review certainly didn’t think so.

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The website describes the Light Phone as

a simple, second phone that uses your existing phone number. Leave your smartphone behind and enjoy peace of mind.

As a solution, the Light Phone reminds me of something I heard recently about the Apple iWatch. The iWatch is the antithesis of the Light Phone–to get data to your iWatch requires that you carry around your iPhone. To me this is too complex and gadgety. In our modern urbanized world, you shouldn’t have to take with you more devices than necessary. To wear something on your wrist that requires something else worn in your pocket to me is more of a capitalist ploy than a user-friendly solution.

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Well, a couple of colleagues of mine have iWatches–and they love them. They are always the ones at lunches and dinners providing fee demos about the phone’s various functions, which I must add are quite convincing. If I had a thousand bucks burning a hole in my pocket I probably would have bought one already. But the more I hear about the iWatch, the more I am learning about it as a kind of hand-cuff rather than wearable solution. I know one person who came very close to purchasing one but too was held back by the price tag. One day he met up with a colleague who had one that broke.

“Did you enjoy having it?” he asked.

“Oh absolutely–I loved it!”

“So are you going to buy another one then?”

“No.”

“Why not? I thought you just said it was the best thing you had?”

“It was–until I didn’t have it around my wrist. When I had the watch on, I loved the functionality, I couldn’t get enough of it . . .”

“So then what happened?”

“When I could no longer wear it, I felt free! Free from that stupid thing! For whenever I wore the watch, I was looking at my wrist every 3 seconds, all day long! ‘Bling!’ check my wrist. ‘Bling!’ check my wrist. I’m telling you–I feel liberated without that stupid watch!”

But do people feel free when they lose or break their technology? Could you disconnect from your smartphone and/or watch for a day and feel cool about it? Is the Light Phone a fantasy, a utopia, or a serious solution for the 21st Century?

The individual is in a dilemma: either he decides to safeguard his freedom of choice, chooses to use traditional, personal, moral, or empirical means, thereby entering into competition with a power against which there is no efficacious defense and before which he must suffer defeat; or he decides to accept technical necessity, in which case he will himself be the victor, but only by submitting irreparably to technical slavery. In effect he has no freedom of choice.
Jacques Ellul, The Technological Society

This leaves us pondering Jacques Ellul. Technology keeps running amok, and there’s nothing we can do about it. Even when given a choice to have or not have it, we can’t live without it.

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Jacques Ellul predicted the Technological Society would run amok functioning without human intervention.

To me, the Light Phone is a fantasy, a product fetish. It points backward to a time when human life was perhaps simple. It is a fantasy of regress, rather than a solution of progress.

Would I choose a Light Phone? Maybe in another time and place. I like simplicity. I like to think of myself as a simple guy. But I live in a world that demands my time, demands that I am immediately updated and responsive to the information coming at me 24/7. I would like to choose a different life, but that would require that I change what I do. It would require that I enter a simpler life. Perhaps the Light Phone is a symbol of that simpler life, of that utopia (and by the way, ‘utopia’ means ‘no place).

So while I judged the MIT Review columnist for her disdain for the Light Phone, I had three fingers pointing back at me.

 

Why You Need Process Facilitation

It’s 11:00, and you’ve been sitting in the same meeting now for almost 3 hours. Huddled together with your team around the boardroom table, you see that they are disengaging: the energy has dropped out of the room long ago, and you are the only one talking. You need more ideas, but it’s just not happening. You adjourn the meeting at lunch, only to have everyone back within the hour. It’ll take 2 hours for the sleepiness of lunch to wear off, and then it’s almost the end of the day. By meetings end, decisions have had to be made, but you are unsure of their viability. Meanwhile, the world is moving very fast, and so are your competitors. You know you have to be more “innovative”, but you just don’t know how that could be done. You don’t know how to close the complexity gap, or get on the right side of change.

Been there before?

This is common practice. And yet, we all know that it’s highly inefficient and suboptimal. There are countless books and TED Talks about the importance of new ways of thinking, creating, and innovating, and yet, when the meeting begins, for some reason all that good stuff falls through the cracks of the boardroom table, down in the creases of the leather recliners, and somehow miles away from the PowerPoint screen.

Process facilitation is different–it’s all about making meetings easier. Process facilitation is the art of taking groups from vision to strategy to action plans in ways that maximize time, creativity, and collaboration, and minimize distraction, lost information, and poor decision making. Process facilitation is like having a team of waiters at a restaurant preparing the meal and the experience for you, leaving you to do your thing: enjoy your time and the company you’re with. Process facilitation is like having a limo-driver, freeing you up to take calls, make important decisions, and maximize your time without worrying about getting to your destination.

Being in a facilitated creative process significantly amplifies you and your organizations productivity and ability to create and capture new information, and take an idea from concept to prototype to final product in 1/3 to 1/2 of the time of conventional meetings. With a team of people designing and facilitating a customized experience for you and your organization, you are freed up to do what you do best: working on your organization, building it to its fullest potential. Not to mention doing so in a totally creative environment that supports and amplifies your group creativity.

Like Einstein said, the problem is that we are using the same way of thinking to solve problems as what created them in the first place.

It’s time to break out of the boardroom, and into the design studio.

Wanting to know more? Stay plugged in. More on this and other similar topics in future entries…